As a customer every one face fraud cases regarding retailer’s products/services, they charge high prizes for a low quality products, faulty product they sold you. And we feel helpless in these situations and leave the retailer on their way. In this case, Most people avoid to go in the shop again and aware other for poor services.
All this happen because lack of knowledge about consumer laws and their rights. So if you also face a fraud condition then you are free to make a civil claim on a dealer. But …